Shipping and Returns | Durakneez | EZ Knees Kneepads Ltd.

Your Kneepads will be shipped by Canada Post / US Postal Services. A tracking number will be provided when item(s) shipped.

Delivery Days:
  • British Columbia / Alberta:  3-5 Days
  • Saskatchewan / Manitoba / Ontario:  5-8 days
  • Quebec / New Brunswick / Nova Scotia / PEI / Newfoundland / Yukon / NWT / Nunuvat:  14 days

When you checkout, you will see the following shipping / delivery options from which you can choose:

  • Canada Post - Ship to My Address

    Pre-Tax Purchase Amount Shipping Charge
    $0 to $59.99$7
    $60 to $119.99$12
    $120 to $179.99$18
    $180 to $499.99$20
    $500 to $999.99$50
    $1000 to $1499.99$75
    $1500 to $1999.99$115
    $2000 and above$0

Returns

IF YOU ARE NOT 100% SATISFIED...

  • You have 30 days from the PURCHASE DATE to request a RETURN for item(s) purchased online. 
  • Upon our receipt of the returned item(s), we will initiate your exchange or refund for the item(s) purchased.
  • All refunds will be made using the same transactional method as the original payment.

Cancellations

  • Order CANCELLATIONS are only possible before your item has been shipped and before you receive the shipping confirmation.  You may return the item as soon as it arrives by shipping it back to us for refund.